11 June 2008

Change Management

5 Steps for a Manager to counter poor quarterly results :

1) Reach Down below
2) Noooo.. I meant below your seat
3) If you see/feel a RED SHINY BUTTON, then press it damn hard
4) yell "CHANGE MANAGEMENT"
5) Go back to sleep

Listed among the top 30 Management jargons which can be reeled off during any opportune moment, "Change Management" is the next hottest thing after "KHALI - pehelwan, bhudhiwan & bhagwan"

In the evolutionary process of key words i suppose Change Management(CM) would be considered as the great grandson of "centralization", nephew of "de-centralization" and half-brother of "Mergers & Aquisition".. in fact it took IBM to connote an evil-jedi other half of Change Management which exists in the parallel universe of IT (IT- the evolutionary process of this management term itself can be detailed after much chutzpah)

Almost every other Management course/chapter/page has a small offering dedicated to CM and case studies of prominent business entities such as Wall-mart, Microsoft, South-west Airlines, Hersheys and even our local pan-baniya have registered their process as trade-marked CM.

But, the question we must ask ..... Does it hold any GAS ?

During my 3 years of work-experience at prominent software industry which is labelled as the pinnacles of CM i rarely found an example where people actually looked joined together to implement any prescribed process or technology for CM. In fact, there was always open-resistance to even the word CM, which was viewed as much a extra-burden as would VAT to our shop-keepers (they would always shift the burden on the other person).
And if this is the situation in a IT firm, then imagine automobile work-shops, or the textile industry or even the pristine oil-gas firms (whose processes are as old as the Crude they extract).

In fact, the more i read about CM the more examples i have found of it's failures (Primarily due to human incompetence to adapt rather than technological failures) than successful implementation.

Judgement :
CM according to ME is nothing more than plain survival instincts


of course, the only Change management worth it's effort would be "CHANGE" management



p.s: The last joked is based upon my senior's comments

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